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Choice Aged Care

Infection Control

Aged Care Coronavirus Brochure

Coronavirus in Aged Care

Unfortunately, this quarter’s QUM Priority Topic comes at a time of unprecedented risk to our industry and residents. I would like to assure you that the full weight of Choice Aged Care’s clinical capabilities (systems and consultants) remain functional and are being deployed to assist clients through the challenges ahead. Here is our emergency clinical assistance package for clients, scoped within our existing QUM/RMMR Agreements:

In-service/seminar: Infection Control: Influenza and COVID-19

  • A 30 minute on-site or video-conference presentation delivered by the RMMR pharmacist.
  • As above, we have established a system to deliver this seminar remotely if lock-downs require.
  • Seminar Handout Notes are provided.

Online eLearning module: Infection Control: Influenza and COVID-19

  • A 30 mins / 0.5 CPD module. Uploaded to the TLC Hub online learning platform.

  • A non LMS link embedded on our website will also be provided for module access by residents and family.
p-pass updated

The PPASS-3 Tool now has an Antimicrobial Stewardship add-on

  • Information sheet attached to this email.
    This excellent enhancement to the PPASS-3 Tool may however not be a major priority right now.
Environmental Microbe Surface Testing and Benchmarking
  • The service was originally designed to support our clients’ compliance with the Quality Framework Requirements relating to a clean & safe service environment and antimicrobial stewardship.

  • This high-level capacity our team has developed will be critically valuable in this new era of risk management, rigorous infection control and extreme outbreak management protocols.

  • Our clinical pharmacists in the field will be conducting microbe surface testing, incubation and a benchmarking analyse for agar dip-slides that determine Total Microbe Count.

  • This provides the most reliable indicator possible on facility cleaning procedure effectiveness and staff/visitor hand hygiene compliance.

  • Please schedule in this FREE service using the attached information and booking form.
Microbe Surface Testing Booking Form

COVID-19 Targeted RMMRs

  • Through April, May and June 2020 we will be focussing our RMMR service on those residents at particularly high risk of mortality from COVID-19. We will collaborate directly with GPs to coordinate urgent referrals for residents who have a history of acute or chronic respiratory disease and cardiovascular disease.

  • The pharmacist’s aim will be to ensure the resident’s chronic disease management is optimised, no medication burden exists that may compromise survivability; and that clinical contingencies are in place.

Live Online Forums: Influenza and COVID-19

  • Family
  • Residents
  • Staff
  • We can appreciate that our client nurses/managers are presently dealing with a tremendous amount of anxiety from residents and family and much of it may be related to misinformation exposure. This crisis places an acute need to put consumers in direct contact with an informed expert on the COVID-19 situation.

  • Our clinical pharmacists will be conducting rolling online information sessions on COVID-19 & influenza to discuss measures to protect oneself and others. These sessions will occur on a daily basis from Monday 30th March, before easing back to twice weekly from the 13th April.
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Patient/Consumer Consent Form for Choice Aged Care Services

I, or my authorised representative, understand and consent to the provision of the following services (where indicated and/or referred for):

Medicine Review (Home or Residential) service

Nurse Practitioner (NP) service

Geriatrician service

Risks and Benefits: I have had the opportunity to ask questions about treatment, risks, benefits, and alternatives. Any questions have been answered to my satisfaction. I understand that all treatments, including telehealth, have potential risks and benefits. Specific risks include limitations on physical examination and potential technology issues. Benefits include increased access to care and convenience.

Confidentiality: My personal health information will be kept confidential according to the law and Choice Aged Care’s privacy policy. This policy can be accessed at: https://www.choiceagedcare.com.au/wp-content/uploads/2024/05/CAC-Privacy-and-Confidentiality-Policy.pdf

  1. If referred for, I consent to receive the HMR Service and to the collection of my personal information by the Pharmacy Programs Administrator and the Australian Government Department of Health and Aged Care to enable the pharmacy to claim a payment for delivery of that service and for program monitoring and evaluation purposes.
  2. Consent for Nurse Practitioner Telehealth Services:
    I consent to the proposed treatment or procedure, including telehealth services, conducted securely to protect my privacy.
  3. Consent for Case Conferencing:
    I consent to members of the Care Choice Services Team attending case conferences if required for my care.
  4. Consent for Representation in Limited Circumstances:
    I consent for an authorised person to act on my behalf if I am unable to participate fully. By indicating consent has been obtained, I acknowledge that I have read and understood the information provided above and consent to the proposed services. If you are indicating consent is provided on behalf of the intended service recipient, please indicate your relationship to the patient in the comments field provided e.g. Parent or guardian of child Enduring Guardian (recognised by a relevant state or territory law), Enduring Power of Attorney, (recognised by a relevant state or territory law), A person who has been nominated in writing by the patient while the patient was capable of giving consent, A person recognised by a relevant state or territory law.