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About Us

Welcome to Choice Aged Care

Choice Aged Care and its subsidiaries, including the RTO, are 100% owned and managed by Michael Bonner who is a clinical pharmacist. Our organisational structure promotes quality, consistency and professionalism across our varied operations.

Despite humble beginnings as a family based clinical pharmacy service provider in rural NSW, our company has grown to become Australia’s largest professional services provider to the aged care sector.

What we provide:
  • Choice Aged Care is a professional service provider to residential and community aged care providers encompassing ~35,000 care recipients.

  • As the only provider with >3000 contracted RMMR/QUM beds in each of Australia’s three most populous States, Choice Aged Care is the only viable option for larger multi-state aged care organisations.

  • Choice Aged Care is the only RMMR/QUM provider that owns and operates an RTO with nationally recognised training complementing the broader training strategy.

  • >5000 staff are currently using the TLC Hub online training platform.

  • Choice Aged Care has more recently provided Learning Management System software for client in-house purposes.
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Our Mission Statement

Choice Aged Care is committed to offering services that promote a service provider’s delivery of quality care.

Mission 1:
Delivering a positive service experience for client care providers and their staff, via:
  • Promoting positive health outcomes for their care recipients through professional services.

  • A commitment to meeting evolving client needs via innovation and effective resourcing.

  • Collaboration and engagement with clients and key stakeholders.

  • Continuous quality and service improvements.

  • Rigorous risk mitigation and clinical governance structures.

  • Enhancing the skills and capabilities of carers and nurses via training and upskilling.

  • Providing streamlined, consolidated, consistent and universal/repeatable services.
Mission 2:
Mission 2: Promoting positive health outcomes for care recipients, via:
  • Delivering a positive experience for the care service provider and staff who look after the client.

  • Delivering professional services in accordance with person centred care.

  • Multidisciplinary services in collaboration with other health professionals.

  • Employment of high quality and aged care expert professionals.
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Services

Company

© Copyright Choice Aged Care 2024

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Patient/Consumer Consent Form for Choice Aged Care Services

Home Medicine Review (HMR): I acknowledge I have read or had explained to me, and understand, the Home Medication Review Service.

Nurse Practitioner (NP) Service: I understand that I am receiving healthcare services from Choice Aged Care NP to diagnose, manage, or treat my medical condition(s) as discussed with my healthcare provider.

Telehealth Services: I understand that Choice Aged Care offers NP telehealth services (telephone or video consultations) using secure communication methods to ensure confidentiality and privacy.

Risks and Benefits: I understand that all treatments, including telehealth, have potential risks and benefits. Specific risks include limitations on physical examination and potential technology issues. Benefits include increased access to care and convenience.

Questions and Understanding: I have had the opportunity to ask questions about the treatment, risks, benefits, and alternatives. My questions have been answered to my satisfaction.

Confidentiality: My personal health information will be kept confidential according to the law and Choice Aged Care’s privacy policy. Identifiable information will only be shared with those involved in my care unless I give specific permission otherwise.

Privacy policy can be viewed here: https://www.choiceagedcare.com.au/wp-content/uploads/2024/05/CAC-Privacy-and-Confidentiality-Policy.pdf

  1. I consent to receive the HMR Service and to the collection of my personal information by the Pharmacy Programs Administrator and the Australian Government Department of Health and Aged Care to enable the pharmacy to claim a payment for delivery of that service and for program monitoring and evaluation purposes.
  2. Consent for Nurse Practitioner Telehealth Services:
    I consent to the proposed treatment or procedure, including telehealth services, conducted securely to protect my privacy.
  3. Consent for Case Conferencing:
    I consent to members of the Care Choice Services Team attending case conferences if required for my care.
  4. Consent for Representation in Limited Circumstances:
    I consent to a person authorized to act on my behalf if I am unable to participate fully. By indicating consent has been obtained, I acknowledge that I have read and understood the information provided above and consent to the proposed HMR, including NP telehealth services if required. If you are indicating consent is provided on behalf of the intended service recipient, please indicate your relationship to the patient in the comments field provided e.g. Parent or guardian of child Enduring Guardian (recognised by a relevant state or territory law), Enduring Power of Attorney, (recognised by a relevant state or territory law), A person who has been nominated in writing by the patient while the patient was capable of giving consent, A person recognised by a relevant state or territory law.